Tetra Systems

Shipping Info: SHIPPING INFO ON CDs / DVDs
Our CDs & DVDs are manufactured and distributed by Kunaki LLC, and for that reason do not ship in the same package as our tapes. If you have any questions or want more info on Kunaki's service, please visit: kunaki.com

SHIPPING INFO ON CASSETTES
Our cassettes are manufactured by Duplication CA and are mailed by hand by our staff. We cannot ship all of our tapes at the same time, only the ones that have been made. If you try to place an order containing tapes that are and aren't currently available, we will not ship your order until they are all ready. Otherwise, you can order them separately.

SHIPPING INFO ON VINYL
Our vinyl products are crowdfunded via QRATES. They handle manufacturing and shipping as well. It is for this reason that we cannot offer returns on our vinyl products, and also why we do not sell them through Bandcamp. If you have any questions or want more info on QRATES, please visit: qrates.com
Return Policy: If an item is damaged to the point where it does not work, it can be replaced. Simply send us a message.

If you want to return the item, feel free, but we don't offer refunds unless the item is damaged to the point it doesn't work. And we would much rather replace the item instead, so keep that in mind. Refunds do not cover shipping.